---
title: What should I do if I get an error message when I input my PIN during sign up?
description: "If you input your PIN and get an error message, kindly email timsupport@kra.go.ke  for assistance"
url: "https://pergamongroup.com/docs/what-should-i-do-if-i-get-an-error-message-when-i-input-my-pin-during-sign-up/"
updated: "2024-11-18"
category: eTIMS
---

# What should I do if I get an error message when I input my PIN during sign up?

If you input your PIN and get an error message, kindly email timsupport@kra.go.ke  for assistance