Pergamon Group
View Categories

eTIMS

19 Docs

Where can I get more information about eTIMS?

Last Updated: November 18, 2024

You can either: Visit the KRA website and access the eTIMS menu Send a Direct Message (DM) via Facebook or Twitter using the official KRA pages. Visit the nearest KRA office

Can I appoint a representative to onboard me on eTIMS?

Last Updated: November 18, 2024

Yes. You can appoint a suitable representative to sign up and install the eTIMS solution on your behalf. The following is required: An introductory letter, signed by at least one of the directors or partner or business owner clearly indicating who has been appointed as the tax representative and their role in the business. Include...

How can one verify whether an electronic tax invoice is valid?

Last Updated: November 18, 2024

Scan the QR code. Input the invoice number on the ” Invoice number checker ” menu on the iTax portal

Does one require internet connectivity to invoice through eTIMS?

Last Updated: November 18, 2024

For the online solutions, i.e. online portal and Online Sales Control Unit (OSCU), a stable internet connection is required to generate invoices. For the other solutions i.e. eTIMS Client and VSCU, in case of internet downtime, the solutions will allow you to continue generating tax invoices.  However, once your internet connection is restored and is...

Is it possible to re-install the eTIMS client software from one device to another?

Last Updated: November 18, 2024

Yes. It is possible. However, you will be required to visit the nearest KRA office for assistance. The following will be required: In case the device was stolen, provide the Occurrence Book (OB) report from a police station confirming theft of the device. In case the device malfunctioned, provide a job card from a qualified...

How can one be certified as an eTIMS third-party integrator?

Last Updated: November 18, 2024

Information on how a person can be certified as a 3rd party integrator or as a self-integrator is available on the KRA website under the eTIMS menu.

Is it possible to integrate my billing system with eTIMS?

Last Updated: November 18, 2024

Yes. It is possible through a system-to-system integration. This integration is possible via the Virtual Sales Control Unit (VSCU) or Online Sales Control Unit (OSCU). KRA has appointed 3rd party integrators to facilitate the integration process for taxpayers. The list of approved 3rd party integrators is available on the KRA website.

Does eTIMS provide for stock management?

Last Updated: November 18, 2024

Yes. It is available for persons supplying goods. The eTIMS software supports stock management for both sales (outgoing stock) and purchases (incoming stock). The stock management modules are configured during the installation of the software.

Can I use the same electronic device to install the eTIMS software for different companies?

Last Updated: November 18, 2024

No. The eTIMS client software can only be installed on one device per taxpayer, for those selling goods. However, for taxpayers supplying services only, the online portal is accessible on any device since it is a web-based solution.

In case I forget my password, how can I retrieve it?

Last Updated: November 18, 2024

Reset your password on the eTIMS Portal by clicking on the link “Forgot password”

What should I do if I do not receive the One Time Password (OTP) during sign up?

Last Updated: November 18, 2024

Confirm that you have access to your iTax registered mobile number. If not, you will be required to update your mobile number through your iTax profile in order to complete the sign up process. Activate promotional messages on your mobile phone in order to receive the OTP.

What should I do if I get an error message when I input my PIN during sign up?

Last Updated: November 18, 2024

If you input your PIN and get an error message, kindly email timsupport@kra.go.ke  for assistance

How do I onboard on eTIMS?

Last Updated: November 18, 2024

Step 1:      Go to the eTIMS Taxpayer Portal eTIMS.kra.go.ke Step 2:      Click on the Sign-Up button and input your PIN. Step 3:      One Time Password (OTP) will be sent to your iTax-registered mobile number. Step 4:      Input the OTP sent to your registered mobile number on the sign up page and you will be   ...

What are the options available to onboard onto eTIMS?

Last Updated: November 18, 2024

Online portal – this is a web-based portal suitable for taxpayers providing services only. eTIMS client – this is a downloadable software suitable for taxpayers dealing in goods or both goods and services. The software can accommodate multiple branches and pay points/cashier tills. Virtual Sales Control Unit (VSCU) – is a solution that allows for a system...

What is eTIMS?

Last Updated: November 18, 2024

eTIMS stands for electronic Tax Invoice Management System. It is a software solution which was developed for tax invoicing. eTIMS can be accessed through various electronic devices including computers, laptops, tablets, smart phones and Personal Digital Assistants (PDA) devices.

Who is required to onboard eTIMS?

Last Updated: November 18, 2024

Every person carrying out business in Kenya is required to on-board eTIMS to issue electronic tax invoices and transmit the invoices to KRA through the system. Persons in business include – Companies, partnerships, sole proprietorships, associations, trusts etc. Persons with income tax obligations including – -Monthly Rental Income (MRI) Tax -Turnover Over Tax (TOT) -Annual...

If I already have the TIMS ETR device, am I required to onboard eTIMS?

Last Updated: November 18, 2024

All VAT registered persons ought to have already onboarded on either TIMS or eTIMS without exception and have all their invoices issued electronically and transmitted to KRA. However, for non-VAT registered persons, onboarding onto eTIMS is underway until 31st March 2024. Once onboarded, the taxpayers will be required to progressively capture on eTIMS all invoices and receipts issued...

Why should a person in business onboard eTIMS, issue eTIMS compliant tax invoices and what are the consequences of not issuing an eTIMS compliant tax invoice?

Last Updated: November 18, 2024

The requirement to onboard eTIMS and issue eTIMS compliant invoices is anchored in law. With effect from 1st January 2024, any person making deductions for business expenditure such as purchases and other business costs for income tax purposes is required to support such expenditure with a valid electronic tax invoice. Failure to issue TIMS ETR or...

Is there a charge for obtaining the eTIMS software?

Last Updated: November 18, 2024

No. The eTIMS software is offered free of charge by KRA, i.e. the online portal and eTIMS client software. However, businesses that are integrating their invoicing system directly to eTIMS may incur costs if they opt to partner with one of the approved 3rd party integrators, as opposed to self-integration